Stalk Market

 

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Stalk Market (SA 0377720-V)
16, Jalan Puteri 1 1 /1 1
Bandar Puteri Puchong, 47100, Selangor, Malaysia
Mobile. +6019 263 2001
Email: sales@mystalkmarket.com


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1Can I choose the type of flowers that I want?
You can only choose the types and quantity of flowers in our customized product range. For our pre-designed product range, we are unable to entertain request for different flowers.
2How do my flowers survive the journey?
Our bespoke arrangements are especially designed to protect your flowers. We also developed care methods for each individual flower variety within our range hence they are in perfect condition when you receive them.
3I know nothing about flowers and flower arrangement! What do I do with them?
We have the “Flowers Care” page in our website to give you tips on how to look after the flowers. This will help you prolong the fresh look of your flowers.
4Where do you deliver?
We only provide delivery within the Klang Valley (Kuala Lumpur, Putrajaya, Rawang) at the moment.
5Do you deliver on Saturday or Sundays or public holiday?
We do understand that celebration of occasions can be at any day of the week. As such we do deliver over the weekend and public holiday.
6Do you have a cut-off time for taking orders?
Yes, we do.
Our daily order cut-off time is before 12:00 noon and delivery will be before 5.00 pm the next day for our pre-designed bi-weekly products and before 12.00 noon on the 3rd day fro our customized products. Please see our Delivery Policy in our T&C
7Can I change my order details?
You can email us at sales@mystalkmarket.com or send us a live chat message to change your order details such as message card or shipping addresses before 10.00 am the next day. Nevertheless, if we have purchase the flowers that you have ordered we reserve the right to reject your change of order.
8What payment methods do you accept?
At this moment we only have direct bank transfer method of payment. Our banking details are as follows:
STALK MARKET
Maybank, Bandar Puteri Puchong Branch
Account No: 512884085395
9Are payments on your site secure?
Payments are not done through our site and we will not ask for your bank account or your credit card details. You are only required to email or whatsapp to us your bank in slip to validate payment